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Footage is evidence. Evidence settles disputes.

Dash cams and non-fault accidents: what the footage proves

A dash cam that captures an accident gives you objective evidence of what happened. In disputed liability cases, where the other driver is telling a different story, footage can be the difference between a non-fault outcome and a split-liability settlement.

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What dash cam footage can prove

  • The direction and speed of each vehicle in the moments before impact
  • Which vehicle moved into the other’s path
  • The position of both vehicles in the road
  • Whether traffic signals, signs or road markings were observed
  • What was said at the scene, if the microphone was active

What footage cannot prove alone

Footage shows what happened, not necessarily who was legally liable. In complex scenarios we see such as shared-fault situations or cases where speed is in dispute then footage is strong evidence, but not automatic proof. In most straightforward non-fault cases, clear footage resolves the dispute quickly and without further argument.

What to do with your footage immediately after an accident

  • Do not overwrite or reformat the memory card. Remove it and back it up as soon as possible.
  • Note the date and time settings on your camera. If they are incorrect, note the offset.
  • Do not share the footage with the other driver or their insurer without taking advice first.
  • Tell us you have footage when you call. We will advise how to use it.
Back it up now
Dash cam footage loops and overwrites automatically. If you do not remove and back up the memory card quickly, the accident footage may be gone. Do this before you do anything else.

If the other driver also has a dash cam

The other driver’s footage may also be relevant to your claim and they may be required to disclose it in legal proceedings. If you know the other driver had a camera fitted, tell us. In many cases, the at-fault driver’s own footage is the clearest evidence available.

If you do not have a dash cam

Most modern car parks and many road junctions are covered by fixed CCTV. Footage is typically retained for around 30 days. If you report the accident and request preservation of the footage promptly, it can usually be obtained. Local authority and Highways England cameras are the most useful on public roads.

Frequently asked questions

Does dash cam footage guarantee a non-fault outcome?
Clear footage showing the other driver plainly at fault is strong evidence and in practice resolves most disputes. It does not guarantee an outcome, but it significantly reduces the chance of the other driver successfully contesting liability and it removes the situation from one driver’s word against another’s.
What if my dash cam date and time settings were wrong?
Incorrect timestamp settings affect credibility but do not invalidate the footage. Note the offset and how far out the clock was when you submit the evidence. What matters most is the sequence of events shown in the footage, not the timestamp on the file.
Can I use the other driver’s dash cam footage in my claim?
In legal proceedings, the other driver may be required to disclose relevant footage. If you know they had a camera, tell us. We can make the appropriate requests. The at-fault driver’s own camera frequently shows exactly what happened from a different angle.

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