Start your claim online

Nothing goes through your policy.

Step 1 of 4

Have you been involved in a road traffic accident?

Yes, I've had an accidentNo, I haven't had an accident

Was the accident your fault?

No, it was not my faultYes, it was my faultI'm not sure at this point

What happens next?

Your handler calls you back, confirms the other driver is covered and the fault is clear, and arranges your car. That is your bit done.

Rather talk? 0208 988 9508.

Your insurer has a claims department.